http://billmoyers.com/story/chatting-trump-supporters/#.WG0F6hANi3A.facebook
Zaitchick spent 2016 going to Trump rallies, getting to know Trump supporters, and interviewing them for his book. He did not describe himself as a reporter, but as a writer doing a book on why people seemed excited about Trump as a candidate. He discuses the proces of people getting to know him and being willing to talk to him and what he came away with.
Surprise, it's complicated!