osewalrus (osewalrus) wrote,
osewalrus
osewalrus

Link Harvest: Trying to Quantify Cost of Digital Exclusion, More Sophisticated On Adoption

I'm not sure I buy their estimation techniques, but need to chew it over. As always, real world stuff is complicated.
http://www.digitalimpactgroup.org/costofexclusion.pdf

Meanwhile, the Social Sciences Research Council did this report studying what factors influence adoption. While monthly subscription cost remains the single largest factor (especially for those with low incomes -- the largest "nonadopter" population), other additional factors include uncertainty over additional fees, language issues, and uncertainty on how to capture utility of use.
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